Premium Hosting

[yuso6363]

Hello,
I have just purchased premium hosting for a year and have been told I need to create a support ticket to get it to work.
I signed up with the username yuso6363 and already have a forum account and free hosting account.

I was wondering how to get them connected or moved over?


Yuso6363

 

[Anna]

The best way would be submitting the ticket through the premium ticket interface: https://clients.x10hosting.com/submitticket.php?step=2&deptid=5 (I did a quick check on that username but no hit, which means the account probably isn't processed yet).

You need to include the free hosting username in that ticket. Premium does not have a connection between hosting and forum accounts, but we can migrate over the actual hosting account.

 

[yuso6363]

Ok, I will try that.

Thanks,
Yuso6363