Problem Access to ftp

[diarqdiard57]

Hi friend any can help me with my problem, the thing is next: when i try to loggin in my acount in the filezilla software not conect becose a messege appear and say

Response: 331 User My_Acount@myacount.com OK. Password required
Command: PASS
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server

before the pass it was right and i can access to my acount with any problems.
if any have a solution please can help me becose i dont know that happend....

Thanx.

 

[swirly]

The username and password should be your CPanel info, you might have to check your ports to make sure you have the right one, but it should be automatic.