Problem adding an addon domain: domain is owned by another user

[Myokram]

Hello. I'm trying to add a domain as addon domain to my account, and it says it is owned by another user:

There was a problem creating the addondomain.

Error from park wrapper: myokram.net is owned by another user.

Well, as you can see there, the domain I want to add is myokram.net, and I don't know why it gives that message, since I never registered that domain in this hosting.

The domain is currently pointing to x10hosting servers (Not by DNS, but A records)

Thanks in advance!

 

[xav0989]

Hello,

This usually means that there is another user that registered the domain in the server before you. It could have been one of your failed attempts. I'll escalate so that an account manager can look with more details.

- xav0989