problem while creating account

[moltes]

hi,

I tried to create a adfree account but received this email :

This email is being sent to notify you that the hosting account that you have signed up for has not been created, due to an error which occurred during the creation process.

The error that occurred was:

Whm error: sorry, a dns entry for blackdragoon.exofire.net already exists, please delete it first (from all servers in the dns cluster) (code create_1)​

The error that occurred can most likely be resolved by signing up again for a hosting account here: http://x10hosting.com/hosting/signup

If you keep receiving this error, please post on our forums for support or forward this email to support@x10hosting.com

I've tried again but received the same message.

I think it's because I had this account before (adenhanced) but didn't delete an addon domain.

thank you.

 

[Daniel S]

*Moved To Level Two Support*

 

[Fedlerner]

Ok, try to signup again now and let us know if it worked.

 

[moltes]

ok, I signed up again.

Estimated time to wait: 285 minutes

about 5 hours... I'll see if it worked tomorrow ^^

 

[Fedlerner]

Your account has been created.
Feel free to re-open this thread if you need further assistance.