Problem with logging in after account creation

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systems22

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Hello,
Afer successfully creating an account I can't log in - the message says that my account is not linked to my forum account and I should try to create the accont once again. Anyway, then it says that my email is not available :-(
What can I do with it?
My forum user is systems22...
Thanks in advance,
Marcin
 

misson

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Where does it say your e-mail isn't available? Were you able to send the e-mail to link the two accounts? Make sure you're following the steps to link the two accounts.
 

systems22

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Where does it say your e-mail isn't available? Were you able to send the e-mail to link the two accounts? Make sure you're following the steps to link the two accounts.

Hello Misson, thanks for your interest :)
I'll do my best to describe the steps taken:
1. I've created the account for user systems22.
2. The registration went smoothly (or at least it seems so) and I've received the confirmation email.
3. Clicking on the confirmation link I get to a page where I should log in - so I enter systems22 and my password.
4.After clicking OK the message is displayed:

The forum account you are logging into does not have an existing link to an x10Hosting hosting account.
Please be sure you are using the correct account to access x10Hosting's account management system. You should be using the forum account that you provided during the hosting account signup process. If you are not, this error is most likely the result.
If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.
If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.
To receive a definite answer regarding the status of your account, open a support ticket at: http://support.x10hosting.com
So, at first I tried to register once again (with the same email address), but then in the step 3 of 10 it says:
The email address you have supplied is not available.
So I posted the ticket.
In the meantime I've succedded with registering with my second email addres and putting the new user name (eini22). Now I have two accounts - systems22 which seems to cause problems and eini22 which works perfectly. As the rule says, that the single individual can have only one account I think the best way would be to delete my problematic account (systems22) and stick to eini22. Is it possible?
Best regards,
Marcin
 
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