Problem with my site

[blackdevil76]

I have 2 people who cant see my page they receive this message :

Your computer appears to be correctly configured, but the device or resource (simulationhockey09.x10hosting.com) is not responding Detected

Contact your network administrator or Internet service provider (ISP) Completed

Windows can't communicate with the device or resource (simulationhockey09.x10hosting.com). The computer or service you are trying to reach might be temporarily unavailable.


They want to acces to the site and i dont know what to do ... no Ip is block from my site .... could someone help me for this ????

 

[calistoy]

When I visit your site, I see an Index of / page with a list of all of your files and directories. Try renaming Index.htm (the one that is uppercase) to index.htm (lowercase instead). After that, your site should be able to be viewed without typing in index.htm in the address bar.

Remember that on a linux server file names are case sensitive. Index.htm and index.htm are two separate files as read in linux.

 

[blackdevil76]

You think its because of the uppercase I in Index and not index ????

Ill give it a try

 

[carl6969]

You think its because of the uppercase I in Index and not index ???? Ill give it a try

Linux / Apache is Case Sensitive. Index.html, iNdEx.html, and index.html are all different things.

 

[calistoy]

I see that it's solved the problem of the Index of / page can no longer be viewed. I hope that it solves the problem with the other two people not being able to see your site. If it still doesn't work, please let us know.

 

[blackdevil76]

Ty very much ill wait for there comments if its working

Thanx a lot for your help

the two i know have Windows 7 no linux ... maybe its windows 7 ???

 

[blackdevil76]

Doesnt solve the problem 1 of them tell me right away thats not the problem ....

i heard the Marquee could be a problem with some browser ....

 

[carl6969]

the two i know have Windows 7 no linux ... maybe its windows 7 ???

I don't think I made myself clear in previous post. In more simple terms, Index.html and index.html are two different things when you are working on your website, as you discovered. The end users operating system is not relevant to this issue.

i heard the Marquee could be a problem with some browser ....

There could possibly be some browser compatibility issue. One way to test that out is by testing at this website:
http://browsershots.org/

 

[calistoy]

Ty very much ill wait for there comments if its working

Thanx a lot for your help

the two i know have Windows 7 no linux ... maybe its windows 7 ???

When we mentioned linux, we meant the operating system that the free hosting servers of x10hosting uses. Not the OS of individual computers.

Try having those people empty their browser's cache and flush their computers DNS.

 

[blackdevil76]

Here are the log of the error from the 2 guys who cant access to the site.

[Tue Apr 27 01:48:10 2010] [error] [client **.**.**.***] File does not exist: /home/blackdev/public_html/paper_tor.jpg, referer: http://hockeysimulation09.forumchti.com/forum.htm

The 2 guys who cant see the site have those error in my log error message....

 

[calistoy]

Have you gone to see if that file paper_tor.jpg exists in your public_html directory? If you see it, make sure the file name is all in lowercase letters.

By the way, your forum page loaded fine for me. Have they emptied their browser cache and flushed their DNS on their computers yet?

 

[Derek]

That image is missing thatis why that meaasge is shown

 

[vishal]

Your forum is loading fine ,also the image

 

[blackdevil76]

Yes everything is fine for everybody except 2 people who cant see the page they receive the message i gave you earlier .... the two people delete cookies and flush dns and nothing happen the same message appear ...

For me the site is working fine and for the 26 others members who acces the site everyday have no problem only the San Josée Manager and Chicago manager cant access the site ... i know the problem occur right after the move .... but i dont know why only 2 user have the problem........

 

[calistoy]

It's probably an error on their end, either with their computers or their ISP. I myself am using windows 7 and have no problems with it.

 

[blackdevil76]

ok thanx one more question is it possible that his ISP block x10hosting because of the last attack x10hosting receive ???

 

[calistoy]

The only way to find out is if they call their ISP and ask them about it.