I'm having problems accessing the Softculous over my account, does not appear on my counter in cPanel, it appears in the Software \ Services, and will not appear, please I need to install some applications and I'm not getting, and when I click cPanel the management of my account, it directs me to this address (https: / / lotusnew.x10hosting.com: 2083/login /) to time out and does not load cPanel! but if I connect to cPanel using the address (https: / / johnduelling.x10hosting.com: 2083) I can not connect to cPanel but the icon of Softculous disappears!
regards,
regards,
