Problems parking website

Status
Not open for further replies.

randomr2

New Member
Messages
3
Reaction score
0
Points
1
I have created my domain, it's been active for a few hours and I've set the name servers to my domain right after I created it (ns1.x10hosting.com and ns2.x10hosting.com). When I try to park my domain in cPanel, I keep getting this:

Sorry, cannot determine nameserver IPs. Please make sure that the domain is registered with a valid domain registrar.

Why am I still getting this when everything is correct?
 

randomr2

New Member
Messages
3
Reaction score
0
Points
1
What you mean domain in question?

I've done the same thing I have done with all other web hosts I've tried. I create my domain and set the name servers to ns1.x10hosting.com and ns2.x10hosting.com. After I do that, I park the domain in my cPanel. Usually, it parked right away. With my free x10hosting account on the level server, it's giving me the error:

There was a problem creating the parked domain.

I click on the "Show Details" link and it says this:

Sorry, cannot determine nameserver IPs. Please make sure that the domain is registered with a valid domain registrar.

For some reason, I'm doing the same exact thing I've always done and it's not working. It's a new domain and has never been parked on any of my hosting.
 

randomr2

New Member
Messages
3
Reaction score
0
Points
1
Still getting the same problem after 14 and a half hours. What's up with this?
 

Anna

I am just me
Staff member
Messages
11,752
Reaction score
581
Points
113
That error means something with the DNS of the domain is not working as it should be.

My guess would be there's something at the registrar end that makes the domain lookup fail (which cPanel does when you add it to verify it is a legit domain pointing to our name servers), but without knowing the domain so we can check futher, all we can do is guess.
 
Status
Not open for further replies.
Top