Hello
I seem to be facing an avalanche of problems with my newly opened (paid) hosting account at X10.
1) I cannot submit support request tickets (browser claims there is an SSL issue and refuses to open the client area pages);
2) I can login to my CPanel, but cannot modify e.g. cron jobs (it says Ajax error, please refresh, but that does not help);
3) I cannot send or receive email. This is what I got when testing my inbox from a gmail account:
Failed to add recipient: xxxx@gmail.com [SMTP: Invalid response code received from server (code: 550, response: Verification failed for <zzzzz@iqfront.com> No Such User Here Sender verify failed)]
I apologize if this is the wrong place to ask for help, but I seriously do not know where else to go.
Thanks for your help.
[Edit] A quick clarification to problem 3): I was able to send and receive email from the "at" iqfront.com account just two days ago, so the email account has been properly set up.
I seem to be facing an avalanche of problems with my newly opened (paid) hosting account at X10.
1) I cannot submit support request tickets (browser claims there is an SSL issue and refuses to open the client area pages);
2) I can login to my CPanel, but cannot modify e.g. cron jobs (it says Ajax error, please refresh, but that does not help);
3) I cannot send or receive email. This is what I got when testing my inbox from a gmail account:
Failed to add recipient: xxxx@gmail.com [SMTP: Invalid response code received from server (code: 550, response: Verification failed for <zzzzz@iqfront.com> No Such User Here Sender verify failed)]
I apologize if this is the wrong place to ask for help, but I seriously do not know where else to go.
Thanks for your help.
[Edit] A quick clarification to problem 3): I was able to send and receive email from the "at" iqfront.com account just two days ago, so the email account has been properly set up.
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