Problems with EMAIL SERVER????

[voidnet99]

I can send an email from my *****@voidnet.net account to myself, but when I use my hotmail account to send a message to my *****@voidnet.net account, it says that it is getting rejected by the server. I am unable to receive any and all email.

Are you guys having problems with the email server(s)???

PLEASE HELP!!

Thanks in advance!

 

[garrettroyce]

Did you change your MX servers? Could you post the specific error code as well?

 

[voidnet99]

I havent changed anything.

Here's the error message that I am getting from my hotmail account, which was taken from the attached details.txt file:

Reporting-MTA: dns;blu0-omc3-s29.blu0.hotmail.com
Received-From-MTA: dns;BLU148-W33
Arrival-Date: Sat, 23 May 2009 18:52:09 -0700
Final-Recipient: rfc822;jacob@voidnet.net
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp;550 5.1.1 User unknown: jacob@voidnet.net

 

[Dazz]

YES, also here http://forums.x10hosting.com/free-hosting/97785-email-error-550-550-5-1-1-a.html

It seems a few of us are, mines been down for over a week despite asking for help via a support ticket I've still had no joy as of yet.

Out of interest what server is your website hosted on?

 

[garrettroyce]

Ah, the 550 error is becoming notorious, unfortunately. I've been working with this user for some time now to no avail:

http://forums.x10hosting.com/free-hosting/97785-email-error-550-550-5-1-1-a.html

I think the only thing you can do is submit a ticket until the admins finish fixing this problem
Edit:
Bah, you snuck right in there while I was writing the post

 

[voidnet99]

I filled out a ticket prior to posting on here, but I had not received a response as to what all was going on with it so I figured that maybe I should have just directed it on here.

However, I was not getting that error code??

 

[Dazz]

Agreed...... I am sneaky LMAO.......... seriously though I agree, submit a ticket and get the admin's to figure out whats going on cos this could become a serious problem for them later if more and more people are becoming affected...

BTW what server are you on? I'm on Lotus now but my friend who's on stoli does not yet appear to be affected! And since Lotus seems to be suicidal at best I'm wondering if it may be in someway jinxing us all hahaha

and voidnet99...... not getting that error code?!?!?!?!?! explain cos from previous post it seems you were lol

 

[garrettroyce]

I'm sure you'll see a server alert sometime in the near future with the fix for it. There's been a lot of tickets submitted with the same issue. Unfortunately, this error really looks tricky. I've done a little bit of digging on google, but I haven't found any real answers.

My guess is there's something broken in the mail system. You can use google apps to get your mail hosted elsewhere. I've used that and it is a very nice system.

 

[Dazz]

hmmmmmm...... garrettroyce, would I be able to keep the same email address???? cos I've just spent a load on business cards with this particular email on them and could really do without losing that much money on useless advertising lol

 

[garrettroyce]

Yes. Google apps only changes who handles your mail, not what your mail address is. It's like using Fedex or UPS; you send packages the same way, just the person carrying changes.

And it's free!

I have a tutorial on it somewhere, I'll try to dig it up while you decide.
Edit:
Well, I can't find the tutorial, but here's the information:

On your cpanel do this: http://forums.x10hosting.com/free-hosting/97670-setup-sub-domains.html#post542097

On google apps: verify your domain using the HTTP method.

Wait a few hours...MX records take a little while to update across the entire world wide web.

Check for the change here: http://www.mxtoolbox.com/

 

[Dazz]

Yes. Google apps only changes who handles your mail, not what your mail address is. It's like using Fedex or UPS; you send packages the same way, just the person carrying changes.

And it's free!

I have a tutorial on it somewhere, I'll try to dig it up while you decide.
Edit:
Well, I can't find the tutorial, but here's the information:

On your cpanel do this: http://forums.x10hosting.com/free-hosting/97670-setup-sub-domains.html#post542097

On google apps: verify your domain using the HTTP method.

Wait a few hours...MX records take a little while to update across the entire world wide web.

Check for the change here: http://www.mxtoolbox.com/

You are my new best friend :biggrin: set up and working perfectly....... thank you so much...... gonna go close all my support tickets now lol....

 

[garrettroyce]

You are my new best friend :biggrin: set up and working perfectly....... thank you so much...... gonna go close all my support tickets now lol....

Ha, glad to hear it!

Google apps is absolutely terrific even if X10 was working flawlessly, so I think this is a good solution