Problems with my website

[tartou2]

Hello support
I have changed the domain name for my website but now i can't reach any page on the website.

I did flush my dns many times but still nothing.
Can anyone tell me what is the problem and how to fix it

 

[lemon-tree]

If you have changed it very recently, you need to allow time for the DNS records to propagate. This can take anywhere up to ~72 hours, but it usually takes only a day for most of the servers to update. If the problem persists beyond this time period, then there must have been a misconfiguration somewhere.
You can track the propagation using a site such as this.

 

[tartou2]

Any support member can help me?
My website is still down. I can reach the cpanel but the website is still down.

I need help here

 

[descalzo]

1. Is my-next-future.x10.bz the domain in question?

2. Do you have an index page in public_html ?

 

[tartou2]

yes this is the domain and yes there is an index page in public_html

 

[descalzo]

Problem: domain my-next-future.x10.bz configured and with an index page shows cgi-sys/defaultwebpage.cgi

Escalating this to Staff to correct. This will close the thread but you can follow your Support Ticket by clicking on the yellow bar at top OR by going to your Account Panel.