Public_HTML folder is gone!!! Can I get it back?

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amvarchitecture

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My Public HTML folder has somehow disappeared. Is there some way to get it back with all of the files that it originally came with?

Thanks!
 

Derek

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You can just go into the ftp or filemanager and re-create that folder.
 

amvarchitecture

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If I just made a folder public_html, would that work? I feel like that wouldn't. I'm also more concerned with the files that used to be in the folder, the ones that were there when I made the account, hta access, etc.
 

xav0989

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Hi amvarchitecture,

If the folder had files, just tell us and we'll escalate the issue so an Account Manager may assist you into restoring a backup.
 

Zubair

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If I just made a folder public_html, would that work? I feel like that wouldn't. I'm also more concerned with the files that used to be in the folder, the ones that were there when I made the account, hta access, etc.

These files are only required if you are using FrontPage Extensions. Otherwise its OK.
 

amvarchitecture

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Hi amvarchitecture,

If the folder had files, just tell us and we'll escalate the issue so an Account Manager may assist you into restoring a backup.

Ok, thanks. Yea, can we do restore a backup of that folder then?
 

xav0989

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I'll escalate the issue to the ticket area.
 
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