Question about x10Hosting Hosting Account Suspension

Status
Not open for further replies.

workface.info72

New Member
Messages
17
Reaction score
0
Points
0
In recent days I have come across my website suspended;

"We now offer an option to prevent account inactivity and increase resource usage limits. For a small fee, you can upgrade your hosting account to x10Hosting Prime, which will prevent these suspensions from occuring during the duration of the subscription. Upgraded accounts are given multiple other perks alongside inactivity prevention. If you'd like more information on this upgrade please visit http://x10hosting.com/prime-membership"

In recent days I have come across my website suspended

I wonder what they mean by resource exceeded, which limits ...

Because I use wordpress, with 5 or 6 plugins, do not use extras scripts, do not understand how can I keep the suspence account ...

My Account: http://vmteixeira.x10.mx or http://vitorteixeira.co.cc

thanks
 
Last edited:

carl6969

Community Support Team
Community Support
Messages
6,874
Reaction score
206
Points
63
Howdy;
Please take a look at High Resource Usage .
It is very likely that some or all of your WordPress plugins are causing the issue.
- Carl
 

workface.info72

New Member
Messages
17
Reaction score
0
Points
0
I think the error's here: 20 concurrent processes executing

if my site has for example, has 10 users online, I think that will have more than 20 processes running at the same time, or am I wrong?
 

stpvoice

Community Support Rep
Community Support
Messages
5,987
Reaction score
212
Points
63
Hello,

It could be any one of those things. For now, I'd suggest disabling all plugins to see if that solves it. If not, you'd need to consider upgrading to Prime or Premium, or using something other than wordpress to make your site lighter.

Thanks.
 

workface.info72

New Member
Messages
17
Reaction score
0
Points
0
Hello,

Upgrade to Premium or Prime, for this already out of the question because I do not know if this project has legs to walk.

How to disable plugins, I can not do as Wordpress would be a confusion, and even do not think that is the problem, I use:

All in One SEO Pack;
Clicky for WordPress
SyntaxHighlighter Evolved
Redirection
ReplyMe
WP-PageNavi

and for the admin

WP-Optimize
WordPress Database Backup
Google XML Sitemaps

Thanks, I'll see what the best solution...
 

stpvoice

Community Support Rep
Community Support
Messages
5,987
Reaction score
212
Points
63
Hello,

A couple of those plugins are known to cause issues. If it were me, I'd disable them, but you can choose to ignore my advice. If these suspensions become regular though, we'll have to take further action if you show no motivation to fix it.

Thanks.
 
Status
Not open for further replies.
Top