R1Soft Backup/Restore (Authentication Failed)

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talk2azs

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When I click on the R1Soft Backup/Restore icon in CPanel, I get the error:

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You are attempting to log into your cPanel backups from xo2.x10hosting.com.
If you think you are seeing these messages in error, please contact your Backup Manager administrator.

Authentication Failed

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Why is this happening?
 
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