randyl.x10hosting.com files not restored

[scandyl]

Are files still being restored to the accounts on chopin?
My account appears to have been re-created, but there are no files in it. Can these be restored?
Thank you.

 

[Jarryd]

Hello scandyl,

After restoring your account again it still seems there is no files.

It seems we have a bad backup of your account. Do you have a local backup we can restore for you?

 

[scandyl]

The only backup I have is a year old. Do you have any other backups from before the migration you could try to restore for me? Thanks!

 

[Jarryd]

Hello scandyl,

I'll look into it for you and get back to you letting you know if we've got any other backups for you.

Shouldn't be too long before i reply.