Raw Access Log not updating

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joejv4

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I check my raw access logs and they are not updating. The last update was Jan 29.
My cPanel config has both check boxes checked so that it is supposed to archive every day and delete the previous months archive. Is there a back-end tweak needed since the migration and cPanel upgrade?
 

Zubair

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I check my raw access logs and they are not updating. The last update was Jan 29.
My cPanel config has both check boxes checked so that it is supposed to archive every day and delete the previous months archive. Is there a back-end tweak needed since the migration and cPanel upgrade?

These features are disabled on free servers before migration.. I don`t think these will get enable now..

You can use Google Analytics or some other for this purpose
 

joejv4

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It was enabled and worked fine before the migration, and I simply used deep log analyzer to download and review the logs - this is a much less resource intense method than Google Analytics - which I believe has gotten some accounts suspended for resource overuse. I understand not enabling AWStats, but raw access logs are a different matter. I'm not positive, but I would imagine that Google analytics would need the data from these logs. Could you check on this for me?
 

Zubair

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I'm not positive, but I would imagine that Google analytics would need the data from these logs. Could you check on this for me?

No, Google Analytics just track all data itself.. You just need to paste the tracking code on each and every page you want to track...

and i already checked that.. Also i confirm this from an admin..
 

joejv4

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OK, thanks for looking into it. I'll go ahead and make a post in the Feedback & Suggestions board to ask for it to be re-enabled and to recommend analyzer solutions other than Google Analytics (way too much overhead compared to a simple log)
 

lemon-tree

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much less resource intense method than Google Analytics
Google Analytics uses absolutely no server resources, it runs in Javascript in the users browser and has no effect on page load times.
 

joejv4

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Google Analytics uses absolutely no server resources, it runs in Javascript in the users browser and has no effect on page load times.

It does require that data be sent to google, meaning overhead. Additional code must be executed for each page - meaning overhead, not to mention calling an unnecessary additional javascript which has to load on the user's machine, whereas the raw access log simply writes data that is already there, to a local logfile - virtually 0 overhead.
 

lemon-tree

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virtually 0 overhead.
Actually, it just transfers that overhead to the server rather than the browser. It requires that a file is kept for every one of the thousands of users on the servers and that these files must be updated with every page or item request. That's why browser based logging solutions are recommended; why waste the server's resources with writing files when there are alternatives that use no server resources at all? To host thousands of users on the servers they have to be tweaked to use their resources as efficiently as possible and excess logging is not efficient.
 
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joejv4

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The data written in the raw access log comes in with every browser request. You're trying to tell me that writing to a text file uses more overhead than serving up javascript or sending one pixel gif requests with long parameter strings to the GA server? Why do you think Google recommends "sampling" for high volume sites? Because it eats resources. Now again I completely agree with disabling AWStats in cPanel, but the Raw Access Logs? It was enabled and running just fine until the migration, and I never got suspended for using up resources or bandwidth. I have, however heard it suggested by staff in posts to this board, that GA may be what pushed a given site over the resource limits, causing a suspension.
 

lemon-tree

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You're trying to tell me that writing to a text file uses more overhead than serving up javascript
Yes it does, oddly enough. Think, if every one of the thousands of X10 users has an access log, it would take up a specific amount of hard disk space - space that could be used for users storage. Serving a javascript takes no hard disk space and only a tiny amount of RAM which can then be reused. As for bandwidth, sending a string or a 1x1 GIF takes less than 100 bytes, which on a standard internet connection takes a few milliseconds.

I have, however heard it suggested by staff in posts to this board, that GA may be what pushed a given site over the resource limits, causing a suspension
I don't know who told you that, but that is 100% false. Google Analytics, as I said before, has absolutely nothing to do with the server and takes no server resources; therefore it would be impossible for it to create a resource usage suspension.
I did a quick test on my site with Google Analytics installed: it adds a small javascript that takes a few milliseconds to load - that is hardly resource intensive.

Why do you think Google recommends "sampling" for high volume sites? Because it eats resources
As to sampling, Google has this page dedicated to it. There they explain that "sampling speeds up processing for reports", not when transmitting data to the server. Also, it is suggested only for pages with "millions of pageviews per month", which I don't think applies to many, or any, users on free hosting. Even for large reports, it is only "eating" resources on Google's huge server farms, rather than on the smaller X10hosting clusters.
The admins here may enable logs again in the future, but I really don't see the point. They have the choice of using server resources or offloading it to Google or whoever - I think you can see which is the better choice.
If you really want raw access logs, go for paid hosting. You are complaining about a free service, be thankful for what you are given.
 

joejv4

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Actually, the only thing I'm complaining about is having something taken away that was there before, and even then, I'm not complaining, I'm merely making a query.

I really don't want to go editing all of my pages to get the information that comes with every browser request. The more "stuff" you add to the code, the more chance of breaking the site. sending the 1x1gifs with strings attached is bandwidth, small, but just the same, bandwidth.

The log file default settings save no more than 24 hours, so unless the thousands of users all decided to use the 1 month archive capability, disk usage increase in minimal. At the same time if thousands of users all were to use GA, there would be an overall bandwidth decrease in and out of the DC.

As for disk space usage created by the logs, the archive settings keep it to a bare minimum (it's essentially a csv text file) and it is part of the disk space that is already altoted to my account.

Back to the original issue, it was enabled and working as part of the free hosting service, now suddenly it is not. Possibly it was disabled on purpose, or possibly was simply missed during the cPanel upgrade (heaven knows the gang has had their hands more than full over the last couple weeks) so I'm asking the STAFF if they would please re-enable it.
 

lemon-tree

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Fine, whatever, I won't try to give you an explanation if you just go through all my posts and no thanks them. You win, if that's what you so desire to hear, I was just trying to give you an opinion from the other side. Clearly I won't waste my time next time.

I'm asking the STAFF if they would please re-enable it.
These features are disabled on free servers before migration.. I don`t think these will get enable now..

Also, if you have something particular against Google, you could always use Piwik.
 
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joejv4

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Also, if you have something particular against Google, you could always use Piwik.

I have nothing against google, I simply don't want to 1) add unnecessary code to my site to get some basic data. 2) rely on a third party to provide the information that they decide to provide. 3) lose the ability to pick and choose the information about my site's traffic that is important to me.

The raw access logs were enabled and working fine before all of the cPanel upgrade and server migration activities started. They were not enabled after the fact, and figuring that with all of the issues the staff has been tasked with recently, they simply may have overlooked that it wasn't enabled anymore, I thought I'd ask.

From the 1 response I got on the Feedback and Suggestions board, I'm going to infer that it will not be re-enabled and I'll have to go the third party route anyhow.
 
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