Re-newing an inactive account

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lizard

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Hi,

My website was deleted (due to inactivity, I think). So I tried to re-register for an adfree account, but it says that I already have one. However, when I try to log into cpanel or link my hosting account to my forum account, it says that the account does not exist.

Is there any way I can re-register or renew a hosting account?

Thanks!
 

lizard

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Thanks, doing that helped me create a new hosting account, however, I received the following error:

Whm error: sorry, a dns entry for lizard.pcriot.com already exists, please delete it first (from all servers in the dns cluster) (code create_1)

If possible, I would like to keep the same host name. Is there any way to fix that? If not, that's okay, too.

Thanks again.
 

Chris73

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I have removed the dns zone for lizard.pcriot.com . You should be able to use that domain now.
 

lizard

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I got a new error this time:

Whm error: unable to add group lizard (code create_1)


Would it be better just to make a new account?

Thanks again for the help.

[Edit]
Nevermind, it works now. Thanks for the help!
 
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