Regarding Support Ticket & Email Problems

[fateangel]

Hello,
I'm posting this regarding the help from the Admin through ticketing support. I've already Reply to the Email 3rd time and it still saying that x10hosting have not receive any reply from me within 72 hours and my ticket being closed. ><"

I have checked on the Ticket of mine and i saw my own reply there, but none of the admin reply to me. Anything wrong?

My problem is, i can't send mail using my fateangel@o2angel.exofire.net

I can't use Outlook to check mail or Squirre mail to check it. I can't even use my phpBB to do notification. Anything wrong? Please check. Thank you.

fateANGEL

 

[fateangel]

Please CHECK On my REPLY. I already replying the 4th email now. You can check at my ticket status and their reply. I can see it myself of my own reply. I replying the 4th message regarding the same problem persists.
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On Sun, Dec 21, 2008 at 10:20 PM, x10Hosting Support <freesupport@x10hosting.com> wrote:

fateangel,
This message is regarding your Ticket ID #ABB-600478. We are changing the status of this ticket to 'Closed' as we have not received a response from you in 72 hours.

Subject: Email Problem 2nd time
Department: Free Hosting (Level 2)
Priority: Urgent
Status: Open

If you have any further questions then do let us know.

x10Hosting

This is the latest i received and i replied.