Requesting to switch back from cPanel theme to x10hosting basic theme

[comprav2]

Good day Admins,
I'm using xo7.x10hosting.com and based on some forum threads here that there are issues in this domain I would like to request my theme to switch back from cPanel to x10hosting basic theme. My cPanel username: premasys. Thank you very much!

 

[comprav2]

I stand correct, I'm currently stuck to this type of theme

https://xo7.x10hosting.com:2083/cpsess6058239576/frontend/paper_lantern/


the paper_lantern theme and I want to change it back to this type of theme
https://xo5.x10hosting.com:2083/cpsess8057419291/frontend/basic


I'm very sorry and thank you

 

[lylex10h]

Are you logging in at https://xo7.x10hosting.com:2083/ or https://x10hosting.com/sso/login ?

Did not see bottom of your post but this may help...
https://x10hosting.com/community/th...panel-to-x10hosting-basic.203820/#post-963649

 

[comprav2]

Hi @lylex10h Thanks for the response, yes. I've been logging in on https://x10hosting.com/sso/login



Actually I've already read that thread but, I don't know what they're talking about the onclick and where to find the script (below) containing basic and x10x3.