requesting unsuspension

[tungte969]

Hi support team,
I'm having a problem with my website being suspended.
Please help me re-open. I don't use any malware. While I was installing the Woocomerce plugin on Wordpress, I got an error, so I got suspended.
I hope you will reopen soon for me.
thank you!

 

[spacresx]

your account was suspended for Malicious phishing content hosted on website.
the system detected Malicious phishing content hosted on your website.
then it imposed your suspension on your account.
i can not view your content to make a determination, but staff can.
only staff can decide to reverse your suspension or not.

the free support forums are handled by volunteers.
support staff may not answer posts right after you post.
but staff does reply when they can.

 

[Anna]

Hi support team,
I'm having a problem with my website being suspended.
Please help me re-open. I don't use any malware. While I was installing the Woocomerce plugin on Wordpress, I got an error, so I got suspended.
I hope you will reopen soon for me.
thank you!

I have unsuspended your account, this looks like a false positive and our abuse team will look into why and make sure it doesn't occur again