Requesting unsuspension

[diachron]

I tried to use the self-service button; but, it just kept telling me to refresh the page and try again.

Server
X15

User Name
changeov

Registered
2023-02-05

Order Number
5837773097

Due Date
N/A

Billing
Free

Status
Suspended

This service is suspended: Inactivity Suspension. Users are required to sign in every 30 days.

I'll try to keep better track of the dates. I use 24 different email accounts on a regular basis; I don't always get back to see if unexpected emails have come into all of them. Maybe I can set up a calendar reminder on one of the ones where I use the calendar?

 

[diachron]

I've been continuing to log in periodically, but my account remains in "Suspended" status. As before, when I use the "Unsuspend" button it just tells me to refresh the screen and try again. After multiple attempts to refresh the page and try again there is no change in status. My website is still live. Any hope?

 

[diachron]

Tried again today, still no joy....

 

[spacresx]

free Users are required to sign in every 30 days.
if you dont you will get suspended.
i sent a note to a staff member to review your post.

 

[Eric S]

Tried again today, still no joy....

Your account has not been suspended. What you have seen was a glitch in the client side and I can confirm your site and service has been active.

I have refreshed your client section so you can now see it "Active"