requesting unsuspension

[simone96]

I didn't understand why I was suspended. Can I use my account?

 

[mrburnsx]

You can see the reason you were suspended by logging into the account panel at https://x10hosting.com/panel

 

[simone96]

The only thing I see is:
"This service is suspended: Account content suspension imposed. (Code FWXC8YP)
This suspension can only be lifted by a support team member. Click the request unsuspension button to be taken to the community support forum."
What does it mean? What can I do?

 

[simone96]

I cannot find anything in the forum about this code. I'm new to website building/hosting/.., could I have some clarification, please?

 

[simone96]

Did I lose my website? Is there any chance to reactivate It for a day to let me duplicate my data?

 

[mrburnsx]

This mean that content on your account was found to violate the Terms of Service and/or Acceptable Use Policy.

Please wait for staff to review to confirm.

 

[simone96]

Is it possible to know how long it could take, please?

 

[simone96]

it is one month and my website is still suspended ... could I kindly have some news, please?