requesting unsuspension

[Joelsonlima]

Hello! I have not violated any privacy policy or terms of use, please observe my hosting. Yes, I inserted the subdomain but I then deleted it but the panel still showed that even though the subdomain was registered in the directory, I was suspended because of that. The panel bugg and I was suspended?



x10hosting is very good because I even upgraded to the START plan. If my accommodation does not return, I will request a refund.

 

[mrburnsx]

What is the purpose of the subdomain that was added?

 

[Joelsonlima]

Hey! I was trying to add the subdomain web.joelsontk.x10.bz in an HTML and PHP staging area, but I couldn't enter SSL for the domain, so it came to mind to enter this subdomain to see if it was something related to what I added . So I entered ''movies'' and SSL didn't work either. At the same time I deleted the 2 ''web'' and ''movies'' from the panel and the directory, but even after deleting them I discovered that they already existed in the panel! When I went to report this error to the community and discord, the website and hosting crashed. I don't want to lose my files please help me I have done everything.

 

[Joelsonlima]

What is the purpose of the subdomain that was added?

Hey! I was trying to add the subdomain web.joelsontk.x10.bz in an HTML and PHP staging area, but I couldn't enter SSL for the domain, so it came to mind to enter this subdomain to see if it was something related to what I added . So I entered ''movies'' and SSL didn't work either. At the same time I deleted the 2 ''web'' and ''movies'' from the panel and the directory, but even after deleting them I discovered that they already existed in the panel! When I went to report this error to the community and discord, the website and hosting crashed. I don't want to lose my files please help me I have done everything.

 

[Eric S]

Service has been restored. the term "movies" is not allowed on our free services. The term "web" is allowed if you had issues with SSL this may have been due to DNS or a time issue as our free services has a limit on when SSL can be installed and obtained.

 

[Joelsonlima]

O serviço foi restaurado. o termo "filmes" não é permitido em nossos serviços gratuitos. O termo "web" é permitido se você tiver problemas com SSL, isso pode ter sido devido ao DNS ou a um problema de tempo, pois nossos serviços gratuitos têm um limite de quando o SSL pode ser instalado e obtido.

Obrigado Érico S, obrigado por me ajudar!