Requesting unsuspension

Josu311

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Hello there!

I know that a lot of people are requesting this, but I'm willing to purchase a paid plan if you help me recovering my suspended account. I ovedued my sign-in for 2 days, I just didn't know that I had to do that until it happened. Also the emails you sent me went to spam, so I couldn't see them in time.

It's order number 8501951363
My service number that I'd love to recover is: 126207

If only I could get access to the files and the database I could migrate it to your paid hosting plan.

Thank you in advance,
Regards,
Josué
 

Eric S

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We can see you have already re-created a new service which means we are not able to currently restore the previous. Please clarify if you wish for us to to remove this new service and restore the old.

Please note you have not accessed the server in over 60 days and this restore is being done as a one time courtesy of our team
 

Josu311

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Yes I did in a desperate and naive attempt to recover my site, which I later regretted. I do wish that you remove this new service and restore the old one.

I know, I will always be grateful if you could assist me with my request, and will for sure purchase a paid plan so that this doesn't happen again to me.

Thank you in advance for your support.

Regards.
 
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