requesting unsuspension

charlesr

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I have received an email about my free account being suspended due to a recent change. I haven't changed anything this year, so I'm unclear what is wrong.

On the portal it says "This service is suspended: Prohibited term in domain name [redacted].x10host.com" The bit I have redacted is just my name, and the only page on that domain is a "page under construction". I have a subdomain with more pages, but that site is working, and I'm paying the annual fee for the (?) starter subscription (I think that's what it's called)
 

Eric S

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We have allowed this domain as our system has reported this as a a false positive. Please allow a few hours after this update for things to be come active.
 
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