Reset password and Error code E1F2002A890AABC7E

[gunshipstuff54]

Hello! Recently received an Email about inactivity, upon reaching log-in page I was advised to change my password, so I did, but after trying to log-in I'm now getting Error code E1F2002A890AABC7E, asking me to seek support on the forum. Any help would be appreciated, thank you.

 

[Eric S]

Hello! Recently received an Email about inactivity, upon reaching log-in page I was advised to change my password, so I did, but after trying to log-in I'm now getting Error code E1F2002A890AABC7E, asking me to seek support on the forum. Any help would be appreciated, thank you.

This should now be resolved.

 

[gunshipstuff54]

Thank you very much, I can now log-in. Weirdly enough I cannot log-in using Firefox, it just stays at white screen after entering log-in information and pressing a log-in button, login via Edge works fine though.

Mentioning this in case if someone didn't report it yet, but main log-in issue was fixed, thanks again.

 

[Eric S]

Thank you very much, I can now log-in. Weirdly enough I cannot log-in using Firefox, it just stays at white screen after entering log-in information and pressing a log-in button, login via Edge works fine though.

Mentioning this in case if someone didn't report it yet, but main log-in issue was fixed, thanks again.

It does seem some users are having issues with Firefox and not chrome or edge. I have looped our Web Dev team into this issue to investigate further for us.