RV site builder has wrong domain; cant add addon domain

[vgdude99993]

When I try to publish my site with RV Site Builder I get this error: 'Cannot connect to ahdp.x10.mx using fsockopen, please make sure ahdp.x10.mx resolve to the server correctly and outgoing TCP port 80 is opened. Please click here to resolve.'
Also, when adding an addon domain, I get this error: 'Error from domain wrapper: We were unable to locate your current domain name, ahdp.x10.mx in the webserver configuration! The subdomain cannot be added because information about your domain could not be obtained from the webserver configuration file.'
Please help me as soon as possible. Thanks.

 

[Skizzerz]

Since this issue cannot be resolved by the Community Support team, I am going to escalate this thread to a support ticket in our support section so that people better-equipped to deal with your issue can look at it. As a result, this will lock the thread you are currently viewing. To access the new ticket, either click on the yellow bar on top of this thread, or log into your account panel at http://x10hosting.com/control and click the "Support" link on top.

 

[Skizzerz]

(seems escalation is currently not working, so please be patient while it is fixed and check back every few hours to see if it finally got placed into a ticket)