Security certificate from x12.x10hosting.com not working. NET::ERR_CERT_COMMON_NAME_INVALID. Help!

[susanna4]

The http version of my website is fine, but when I try to visit the https version, I get the following error:

Your connection is not private
Attackers might be trying to steal your information from songsofsusannah.com (for example, passwords, messages, or credit cards). Learn more

NET::ERR_CERT_COMMON_NAME_INVALID

(under Advanced)
This server could not prove that it is songsofsusannah.com; its security certificate is from x12.x10hosting.com. This may be caused by a misconfiguration or an attacker intercepting your connection.


I have the same problem whether I go to my alias URL or to susannah.x10host.com

The website works fine in the http version, but with https, even if I click through the warning, my website doesn't display, only, "Apache is functioning normally"

What can I do to resolve this? Any help would be greatly appreciated!

 

[garrettroyce]

You would need to enable SSL for your site and then upload an SSL certificate or enable LetsEncrypt. I have added your account to the SSL allowed list.

 

[susanna4]

You would need to enable SSL for your site and then upload an SSL certificate or enable LetsEncrypt. I have added your account to the SSL allowed list.

Thank you! Just now saw your message. As soon as whatever server issue is happening gets resolved, I'll see if I can get the SSL to work.

 

[Ballycotton]

Hi, I seem to have the same issue. Where do up get and upload a cert or enable LetsEncrypt? Thank you

 

[Ballycotton]

Sorted. Simply go to https://x15.x10hosting.com:2222/evo/user/ssl/paste and select "Get automatic certificate from ACME Provider"