server error page redirecting

[emptybox67]

I have successfully assigned http://chii.tk domain to my account. I can access FTP just fine with that host name, but I'm getting this page http://staff.x10hosting.com/default.web.page/ when I type in the domain into the browser address bar. I have tried replacing default html page to my own html page in public_html folder, I have also tried using php extension instead of html, still getting redirected to that error page

 

[Skizzerz]

Since this issue cannot be resolved by the Community Support team, I am going to escalate this thread to a support ticket in our support section so that people better-equipped to deal with your issue can look at it. As a result, this will lock the thread you are currently viewing. To access the new ticket, either click on the yellow bar on top of this thread, or log into your account panel at http://x10hosting.com/control and click the "Support" link on top.