Service Terminated

[zombik]

Hello,
I've failed to login in 30 days (I was one day late).
Now my service has been terminated, is there a way to recover it?
Thank you.

 

[Eric S]

I have provided a one time restore for your account that was recently removed. Please allow around an hour for the DNS and service to fully update

However, please note " I missed the deactivation day by a couple of days" is not fully correct as our system shows the last time you accessed your account dashboard was over 60 days ago. While our system may have not sent email reminders up to a few days ago it is up to the user to make sure they remain active!

 

[zombik]

Thank you for your time. I will be more careful next time.

 

[zombik]

Today I wanted to double check if everything is OK and logged in to be active, but I see that the service has been terminated again?
I am also 100% sure that i logged in right after or before my last message in this thread, and I saw that the service was active.
I really hope it wasn't my fault this time..

 

[Eric S]

Hello,

You did not sign in within 24 hours of being restored. You will need to access your dashboard within 24 hours of this ticket reply in order for our system to mark this as active again.