Signed up - Never received confirmation email

Status
Not open for further replies.

streiff

New Member
Messages
1
Reaction score
0
Points
0
I signed up for a new free web hosting account this morning but never recieved a confirmation email with confirmation code to be used for finalizing acct setup.

What's going on, is somthing broken?

Thanks,
Phil
 

Anna

I am just me
Staff member
Messages
11,748
Reaction score
581
Points
113
This might be a stupid question, but did you check your spam folder? Sometimes it does end up there
 

adamparkzer

On Extended Leave
Messages
3,745
Reaction score
81
Points
0
I signed up for a new free web hosting account this morning but never recieved a confirmation email with confirmation code to be used for finalizing acct setup.

What's going on, is somthing broken?

Thanks,
Phil

Please go to your Account Manager and make sure that the email address you entered is the correct one. You may have made an error in typing when you entered your email address during sign-up.

http://x10hosting.com/panel.php?modifyaccount
 

Anna

I am just me
Staff member
Messages
11,748
Reaction score
581
Points
113
@adamparkzer: The option to change your e-mail is only available if your listed e-mail is confirmed (at least for the first change). I just made me a test account to check that.

@streiff: I will escalate this ticket, as I want you to confirm that the e-mail listed is correct, and I don't think that should be done in public.
 
Status
Not open for further replies.
Top