Site down

[massimo]

Hello,
My site is down and I cannot log into cpanel.
Please help.

 

[zapzack]

See if you can log into cPanel from the account panel.

 

[massimo]

Nope, can't get in through the account panel.

---------- Post added at 06:28 PM ---------- Previous post was at 06:15 PM ----------

scratch that, I can occasionally log on through my account panel.
the problem is with my addon domains not working.
they show up in my account panel but not my control panel.

maybe i should give fris a bit of time to settle then try again

 

[DeadBattery]

The admins are doing a little maintenance on Fris: http://status.x10hosting.com/

 

[massimo]

Thanks,
The problem is with one of my addon domains.
I know that all this work is very necessary and thanks to everybody working hard on this.

---------- Post added 06-26-2010 at 03:46 AM ---------- Previous post was 06-25-2010 at 04:21 PM ----------

When I log into cpanel I can only see 1 of my 2 addon domains but when I try to recreate my addon domain I get an error:

There was a problem creating the addondomain.
Error from park wrapper: krazybov.com is already configured.

 

[DeadBattery]

On my backend, I see that your domain krazybov.com is set up as an addon domain.
Try clearing your browser cache and flushing your DNS cache. If you still don't see your domain in cPanel I can escalate this thread to a support ticket.

 

[massimo]

Cleared my browser cache and flushed my dns cache but still getting redirected to
http://www.krazybov.com/cgi-sys/defaultwebpage.cgi

 

[DeadBattery]

Okay, since this issue should have been fixed and it hasn't been, I am escalating this thread to a support ticket where a staff member can assist you.
To view the support ticket, click on the yellow bar at the top of this thread.
*****Escalating Thread*****