Site has been working on and off last few days

hamarrboo · Nov 22, 2007

Over the last few days my website has been down for periods up to a couple of hours. During those periods when I or anybody else tries to visit my site, this error message (or one similar to it) pops up:

Server not found

Firefox can't find the server at hamarrboo.x10hosting.com.

Any help would be much appreciated. FYI, as I'm posting this now, my site is down again.

TomyVk · Nov 22, 2007

Yeah thats happening to many of us, ive found a way to access the site, cpanel and ftp. try it, maybe it will work for you too. http://forums.x10hosting.com/free-hosting/39791-guide-how-access-your-site-files-cpanel.html

hamarrboo · Nov 27, 2007

My visitors and I are still having problems reaching the site.

Corey · Nov 28, 2007

Where are you located? DNS issues should be resolved.

Roleplay Heaven · Nov 28, 2007

I'm having the same problem actually. My site will be working, then all of a sudden it will be down again. I don't know. The guests still can't access even if I do use the link that you said.

Besides, the Exim is saying offline. What is that?

Russ · Nov 28, 2007

Exim is a mailer program, server related. It will have no effect on your site working or not.

hamarrboo · Nov 29, 2007

*takes thread back*

My location is Wisconsin, USA

Corey · Nov 29, 2007

There definitely should not be any issues for people in the US. I'm reporting no errors with any of our DNS servers. As far as I know the longest possible propagation time is 72 hours so that should not be the problem either.

Next time it stops working can you try pinging the domain, if it doesn't work can you try pinging the IP: 74.86.116.190

hamarrboo · Nov 29, 2007

Ok, right now I can't connect. Here are my ping results:

Code:

C:>ping hamarrboo.x10hosting.com

Pinging hamarrboo.x10hosting.com [74.86.116.190] with 32 bytes of data:

Request timed out.
Reply from 74.86.116.190: bytes=32 time=54ms TTL=53
Reply from 74.86.116.190: bytes=32 time=54ms TTL=53
Reply from 74.86.116.190: bytes=32 time=56ms TTL=53

Ping statistics for 74.86.116.190:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
    Minimum = 54ms, Maximum = 56ms, Average = 54ms

C:>ping 74.86.116.190

Pinging 74.86.116.190 with 32 bytes of data:

Reply from 74.86.116.190: bytes=32 time=55ms TTL=53
Reply from 74.86.116.190: bytes=32 time=56ms TTL=53
Reply from 74.86.116.190: bytes=32 time=55ms TTL=53
Reply from 74.86.116.190: bytes=32 time=56ms TTL=53

Ping statistics for 74.86.116.190:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 55ms, Maximum = 56ms, Average = 55ms

Corey · Nov 29, 2007

Can you do a tracert on the domain?

hamarrboo · Nov 29, 2007

C:\>tracert hamarrboo.x10hosting.com

Tracing route to hamarrboo.x10hosting.com [74.86.116.190] over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.0.1
2 11 ms 31 ms 12 ms 10.47.20.1
3 13 ms 9 ms 11 ms 172.18.97.221
4 13 ms 11 ms 10 ms 172.18.98.233
5 9 ms 9 ms 11 ms 172.18.97.26
6 15 ms 15 ms 13 ms so-7-0-2.edge5.Chicago1.Level3.net [4.79.208.21]
7 29 ms 32 ms 36 ms ae-31-53.ebr1.Chicago1.Level3.net [4.68.101.94]
8 15 ms 22 ms 34 ms ae-78.ebr3.Chicago1.Level3.net [4.69.134.62]
9 * * 58 ms ae-3.ebr2.Denver1.Level3.net [4.69.132.61]
10 59 ms 54 ms 72 ms ae-1-100.ebr1.Denver1.Level3.net [4.69.132.37]
11 59 ms 55 ms 56 ms ae-2.ebr2.Dallas1.Level3.net [4.69.132.106]
12 59 ms 54 ms 54 ms ae-72-72.csw2.Dallas1.Level3.net [4.69.136.142]
13 74 ms 56 ms 57 ms ae-2-79.edge3.Dallas1.Level3.net [4.68.19.72]
14 55 ms 53 ms 55 ms te7-2.cer01.dal01.dallas-border.com [4.71.198.18]
15 53 ms 53 ms 55 ms po55.fcr03.dal01.dallas-datacenter.com [66.228.118.182]
16 54 ms 53 ms 55 ms x10hosting [74.86.116.190]

Trace complete.
Edit:
FYI, I can reach my site again. So I couldn't reach it for a span of ~35 minutes. And this happens everyday at least once where I get a 'Can't find server' error for ~30 minutes.

Jarryd · Nov 29, 2007

Well, there is packetloss on hop 9, but that may just be a firewall blocking the request, although.. packet loss is never good... that might be the cause... or it might not be, Who is your ISP? And the friends you say that can't connect, are they with the same ISP?

hamarrboo · Nov 29, 2007

My ISP is Charter Communications. Most of my friends who visit the site are on a campus network, UW Oshkosh. Though one is in Mississippi, and he has trouble connecting once in a while.

Oh, and just now I am getting a 'Server not found' error for my site.

Corey · Nov 30, 2007

Next time it stops working can you try to get to : http://cossacks.x10hosting.com I need to narrow it down to a server or account issue.

hamarrboo · Dec 2, 2007

Ok, I can't connect right now. Going to http://cossacks.x10hosting.com, and I also can't connect. Hope that helps you :happysad:

djsliderz · Dec 2, 2007

ok my site is down to
guradio.x10hosting.com
i traced and ping hear are the results

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\SyS Admin>ping 74.86.116.190

Pinging 74.86.116.190 with 32 bytes of data:

Reply from 74.86.116.190: bytes=32 time=52ms TTL=53
Reply from 74.86.116.190: bytes=32 time=31ms TTL=53
Reply from 74.86.116.190: bytes=32 time=22ms TTL=53
Reply from 74.86.116.190: bytes=32 time=53ms TTL=53

Ping statistics for 74.86.116.190:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 53ms, Average = 39ms

C:\Documents and Settings\SyS Admin>ping 74.86.116.190

Pinging 74.86.116.190 with 32 bytes of data:

Reply from 74.86.116.190: bytes=32 time=68ms TTL=53
Reply from 74.86.116.190: bytes=32 time=49ms TTL=53
Reply from 74.86.116.190: bytes=32 time=34ms TTL=53
Reply from 74.86.116.190: bytes=32 time=22ms TTL=53

Ping statistics for 74.86.116.190:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 68ms, Average = 43ms

C:\Documents and Settings\SyS Admin>tracert 74.86.116.190

Tracing route to x10hosting [74.86.116.190]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms home [192.168.1.254]
2 25 ms 17 ms 60 ms bras1-l0.wchtks.sbcglobal.net [151.164.70.198]
3 30 ms 43 ms 37 ms dist1-vlan50.wchtks.sbcglobal.net [151.164.70.13
0]
4 48 ms 67 ms 9 ms bb1-g8-0-1.wchtks.sbcglobal.net [151.164.70.250]

5 22 ms 39 ms 29 ms bb1-p0-4.rcsntx.sbcglobal.net [151.164.95.35]
6 23 ms 35 ms 92 ms bb2-p4-1.rcsntx.sbcglobal.net [151.164.191.122]

7 42 ms 72 ms 57 ms 151.164.95.186
8 29 ms 24 ms 22 ms asn336-level3.eqdltx.sbcglobal.net [151.164.248.
202]
9 40 ms 37 ms 25 ms ae-1-69.edge3.Dallas1.Level3.net [4.68.19.8]
10 22 ms 21 ms 33 ms te7-2.cer01.dal01.dallas-border.com [4.71.198.18
]
11 21 ms 186 ms 45 ms po55.fcr03.dal01.dallas-datacenter.com [66.228.1
18.182]
12 22 ms 64 ms 29 ms x10hosting [74.86.116.190]

Trace complete.

C:\Documents and Settings\SyS Admin>

cherii · Dec 2, 2007

Yep...my site is also down.

http://cherii.x10hosting.com

Ftp is working for me. It was working an hour or so ago. >_<

djsliderz · Dec 2, 2007

cherii said:
Yep...my site is also down.

http://cherii.x10hosting.com

Ftp is working for me. It was working an hour or so ago. >_<

yea the ftp remote mysql cpannel and all work for me but the site
i dont get it it was up now it is down

routine071 · Dec 2, 2007

Having the same problem last few days, I get a reply from server on ping but cant access my site, cpanel or ftp

Jarryd · Dec 2, 2007

hamarrboo said:
Ok, I can't connect right now. Going to http://cossacks.x10hosting.com, and I also can't connect. Hope that helps you :happysad:

That seems like a server issue, although today absolut cossacks and stoli were all down for a short amount of time.

Site has been working on and off last few days

New Member

Member

New Member

I Break Things

New Member

<b>Retired *****</b>

New Member

I Break Things

New Member

I Break Things

New Member

Community Advocate

New Member

I Break Things

New Member

New Member

New Member

New Member

New Member

Community Advocate

Free Web Hosting

Our Community

Legal