Site not functional

[genesis123]

Hi Corey,

I have recently registered the subdomain
http://genesis.x10hosting.com
and I was able to login througn www.x10osting.com. However, I was unable 2 get to the CPanel.
Also, when I logged in through x10hosting.com, I was shown an error message that my account was found but the hosting plan was not found.

Please verify this information.
Thanks for the good work.

Regards,
Kiran

 

[Jarryd]

According to that link you provided, your domain is avaliable, please wait for an account manager to verify why your account doesn't seem to exist.

 

[aneotoena]

we already answered you here
http://forums.x10hosting.com/free-hosting/42107-problem-my-account.html
DO NOT DOUBLEPOST

 

[downzapp]

Sorry sir, I checked that that forum is not for support posts. So, I posted it here.
This is the error I get :

"An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Please post on our forums to seek support on this issue."

I am unable to login to the control panel.

 

[Jarryd]

Have you linked your hosting account with your forums account? that might be the problem

 

[genesis123]

Yes sir, I did link it. As a matter of fact, you might know that the third step of registration cannot be continued without linking. I even got a confirmation mail stating that the account was activated.

 

[Jarryd]

Okay, your account was probably not created, once again, wait for fedlerner or someone to come and delete it and you can recreate it.

 

[genesis123]

Sir, will I be informed as soon as this procedure completes? I would be happy if you could please inform me when the account deletion process completes so that I can recreate the account asap and carry on with my work.

Regards,

 

[Jarryd]

A staff member will let you know and come to confirm if its okay to delete your account, once you tell them it is, they will delete it and let you know that you can re-create it.

 

[genesis123]

Sir, I would just like to remind you again about the issue. Please delete my account for Webhosting asap so that I can create it again. Thank you.