Site Problem

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vitorpq

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When I try to access my site it comes out this message.

vitor.x10hosting.com
Error establishing a database connection

And when I try to connect to my parked domain

vitor.tk

I get this URL: http://vitor.tk/cgi-sys/defaultwebpage.cgi
with this page
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If you feel you have reached this page in error, please contact the web site owner:
webmaster@vitor.tk
It may be possible to restore access to this site by following these instructions for clearing your dns cache.

If you are the web site owner, it is possible you have reached this page because:

  • The IP address has changed.
  • There has been a server misconfiguration.
  • The site may have been moved to a different server.
If you are the owner of this website and were not expecting to see this page, please contact your hosting provider.


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Another problem is my cPanel.
I get a login error. Recently I changed my password and now I can't log in.
 

vitorpq

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I'm having problems with cPanel login.
"Login Attempt Failled!"
 

Zubair

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I'm having problems with cPanel login.
"Login Attempt Failled!"

Login to http://x10hosting.com/control/login.php with forums username and password.
Go to "Hosting" on TOP navigation, ----> Then Click on "update password". There you can change your password. put forums password in "Current Password" field.

Note: After this process, password for your client account, cPanel, and forums will become same.

Then try login again.
 

vitorpq

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I did what you said about update my password, but it's still waiting to be processed.

Regards

Vitor
 
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