Site still not up after Lotus transfer

[spadija]

I'm still unable to access my site at either chaosinacan.com or chaosinacan.x10hosting.com and unable to login to cPanel at lotus.x10hosting.com:2083. My account management panel says my cPanel is at lotusold.x10hosting.com:2083, but that just times out.

This is what I get when I try pinging lotus.x10hosting.com and then chaosinacan.x10hosting.com:

spadija ~
$ ping lotus.x10hosting.com

Pinging lotus.x10hosting.com [69.175.120.10] with 32 bytes of data:
Reply from 69.175.120.10: bytes=32 time=7ms TTL=44
Reply from 69.175.120.10: bytes=32 time=9ms TTL=44
Reply from 69.175.120.10: bytes=32 time=7ms TTL=44
Reply from 69.175.120.10: bytes=32 time=7ms TTL=44

Ping statistics for 69.175.120.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 9ms, Average = 7ms

spadija ~
$ ping chaosinacan.x10hosting.com

Pinging chaosinacan.x10hosting.com [74.63.233.25] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 74.63.233.25:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),



Lotus is quite clearly running, but my site doesn't think it is on the new server yet, so I'm guessing this is a DNS error of some sort.

I have also tried (many times over the past couple of days) to reset my password, but I get this each time:
action status Error
information Update to your hosting account password.
result A system error occurred while processing this action.
Error Code: 18A7083E

 

[descalzo]

I have notified the Admins of your problem.

Escalated to staff.