slow lotus :(

[monsterm]

is it just me or the lotus server is getting slower and slower

FTP and HTTP

FTP: log

Status: Resolving address of monstermatt2.pcriot.com
Status: Connecting to 69.162.70.130:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
Response: 220-You are user number 17 of 50 allowed.
Response: 220-Local time is now 08:56. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 3 minutes of inactivity.
Command: USER monsterm
Response: 331 User monsterm OK. Password required
Command: PASS *******
Response: 230-User monsterm has group access to: monsterm
Response: 230 OK. Current restricted directory is /
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: ESTP
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTA
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: 211 End.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (69,162,70,130,123,64)
Command: MLSD
Response: 150 Accepted data connection
Response: 226-ASCII
Response: 226-Options: -a -l
Response: 226 21 matches total
Status: Directory listing successful
Error: Connection closed by server
Status: Resolving address of monstermatt2.pcriot.com
Status: Connecting to 69.162.70.130:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
Response: 220-You are user number 27 of 50 allowed.
Response: 220-Local time is now 09:50. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 3 minutes of inactivity.
Command: USER monsterm
Response: 331 User monsterm OK. Password required
Command: PASS *******
Response: 230-User monsterm has group access to: monsterm
Response: 230 OK. Current restricted directory is /
Status: Connected
Status: Starting upload of C:\Documents and Settings\HP_Administrator.MATT.001\My Documents\site\index.html
Command: CWD /www/beta
Response: 250 OK. Current directory is /www/beta
Command: PWD
Response: 257 "/www/beta" is your current location
Command: TYPE A
Response: 200 TYPE is now ASCII
Command: PASV
Response: 227 Entering Passive Mode (69,162,70,130,190,163)
Command: STOR index.html
Response: 150 Accepted data connection
Error: Connection timed out
Status: Resolving address of monstermatt2.pcriot.com
Status: Connecting to 69.162.70.130:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
Response: 220-You are user number 32 of 50 allowed.
Response: 220-Local time is now 09:51. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 3 minutes of inactivity.
Command: USER monsterm
Response: 331 User monsterm OK. Password required
Command: PASS *******
Error: Connection timed out
Error: Could not connect to server
Status: Delaying connection for 5 seconds due to previously failed connection attempt...
Status: Resolving address of monstermatt2.pcriot.com
Status: Connecting to 69.162.70.130:21...
Status: Connection established, waiting for welcome message...
Error: Connection timed out
Error: Could not connect to server

i cant even upload 1 file :nuts:


http: been trying to load my index.html page for the past 5 min

 

[zen-r]

That's hardly worth making another post for, now, is it?!

So the server is running slow. It's probably doing something like backing up accounts or has some temporary issue.

If, on the other hand, you are telling us that this problem has been around or getting worse over a long period of time, that is another matter.

Is that what you're saying?

 

[Joshua203]

maybe he 's saying we are having or going to have our daily portion of outage

that's what i m experiencing anyway:dunno:

 

[Smith6612]

The server does this on a daily basis as of a couple of weeks ago. FTP will slow down, SMTP and POP3 will fail, PHP fails, cPanel refuses to load, and HTTP slows down. Does this during the afternoon and then is just fine during the night.

 

[monsterm]

well it feels like the server is getting slower i could be wrong and another update lotus is down again i see on the status page

edit: nvm its back up again

 

[Smith6612]

It is in fact getting slower. Just wait a few hours and it should be good to go again.

 

[zen-r]

The server does this on a daily basis as of a couple of weeks ago. FTP will slow down, SMTP and POP3 will fail, PHP fails, cPanel refuses to load, and HTTP slows down. Does this during the afternoon and then is just fine during the night.

Have Support offered you any explanation for this?

SMTP has been showing as being down for more than a week now on Stoli, if this page is to be believed ; http://x10staff.co.cc/status/, & no-one has said or done anything about it.

 

[Smith6612]

Have Support offered you any explanation for this?

SMTP has been showing as being down for more than a week now on Stoli, if this page is to be believed ; http://x10staff.co.cc/status/, & no-one has said or done anything about it.

I'm on the Lotus server. At the moment Secure POP3 isn't even working on Lotus.

 

[wardoc]

Yup, for a couple of days, started friday I believe, Lotus is either slow or not responding at all. It seems to get worse during the day. Atm no response at at all and I expect it will get better after midnight CET. So its not a fluke or a one off incident, its been going on for days now. Neither the website nor Cpanel can be reached atm. Most common error I get when reloading the page is:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, support@x10hosting.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


but it also happens that the one of the pages of my webby loads once and then I get no response at all from it.

 

[monsterm]

Have Support offered you any explanation for this?

SMTP has been showing as being down for more than a week now on Stoli, if this page is to be believed ; http://x10staff.co.cc/status/, & no-one has said or done anything about it.

lol ur funny

 

[Joshua203]

it depends on what it has to do

i can view plain html but phpbb errors or does not show at all, it will clear up sure ... guess i should shut it and get used to it

 

[last2kn0]

Ugh... Yeah I can't deal with this... I can't get my work done with the server being unresponsive so often. I'll subscribe to this thread... maybe I'll get notified when, if ever, this gets fixed. Until then I have to find somewhere else to go.

 

[mattura]

Aww, I want a Caterham-7 but I won't get one if it's slow
(did anyone understand that?)

 

[stpvoice]

Yup, for a couple of days, started friday I believe, Lotus is either slow or not responding at all. It seems to get worse during the day. Atm no response at at all and I expect it will get better after midnight CET. So its not a fluke or a one off incident, its been going on for days now. Neither the website nor Cpanel can be reached atm. Most common error I get when reloading the page is:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, support@x10hosting.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


but it also happens that the one of the pages of my webby loads once and then I get no response at all from it.

Getting this server error a lot too-sometimes site wont even load after like 10 pushes of the refresh button. Hope they fix it soon.
Edit:
I am beginning to get slightly concerned that this is going to get worse-not better. Its not an isolated incident. All of the other servers seem ok, but maybe updates are more intense on lotus at the moment.

Im sure they'll fix it-and we cant complain-its free hosting-and they're doing an awesome job of it too-by far the best on the net. Im even considering upgrading to paid, for that extra bit of uptime.

 

[booksgo]

Aww, I want a Caterham-7 but I won't get one if it's slow
(did anyone understand that?)

I understood it.

I thought it was mildly amusing.

 

[briapv]

Look at this then on Chopin
[09:28:30] SmartFTP v3.0.1034.0
[09:28:36] Resolving host name "pchelp.x10hosting.com"
[09:28:36] Connecting to 216.245.205.66 Port: 21
[09:28:36] Connected to pchelp.x10hosting.com.
[09:29:36] Timeout (60s).
[09:29:36] Active Help: http://www.smartftp.com/support/kb/74
[09:29:36] Client closed the connection.
[09:29:36] Connect failed. Waiting to retry (30s)...
[09:30:07] Connection attempt 2...
[09:30:07] Resolving host name "pchelp.x10hosting.com"
[09:30:07] Connecting to 216.245.205.66 Port: 21
[09:30:07] Connected to pchelp.x10hosting.com.
[09:31:07] Timeout (60s).
[09:31:07] Active Help: http://www.smartftp.com/support/kb/74
[09:31:07] Client closed the connection.
[09:31:07] Connect failed. Waiting to retry (30s)...
[09:31:37] Connection attempt 3...
[09:31:38] Resolving host name "pchelp.x10hosting.com"
[09:31:38] Connecting to 216.245.205.66 Port: 21
[09:31:38] Connected to pchelp.x10hosting.com.
[09:32:38] Timeout (60s).
[09:32:38] Active Help: http://www.smartftp.com/support/kb/74
[09:32:38] Client closed the connection.
[09:32:38] Connect failed. Waiting to retry (30s)...
[09:33:09] Connection attempt 4...
[09:33:09] Resolving host name "pchelp.x10hosting.com"
[09:33:09] Connecting to 216.245.205.66 Port: 21
[09:33:09] Connected to pchelp.x10hosting.com...
[09:34:08] 220---------- Welcome to Pure-FTPd [TLS] ----------
[09:34:08] 220-You are user number 5 of 50 allowed.
[09:34:08] 220-Local time is now 14:33. Server port: 21.
[09:34:08] 220-This is a private system - No anonymous login
[09:34:08] 220-IPv6 connections are also welcome on this server.
[09:34:08] 220 You will be disconnected after 3 minutes of inactivity.
[09:34:08] USER briapv
[09:34:08] 331 User briapv OK. Password required
[09:34:08] PASS (hidden)
[09:34:10] 230-User briapv has group access to: briapv
[09:34:10] 230 OK. Current restricted directory is /
[09:34:10] SYST
[09:34:10] 215 UNIX Type: L8
[09:34:10] Detected Server Type: UNIX
[09:34:10] RTT: 149.271 ms
[09:34:10] FEAT
[09:34:10] 211-Extensions supported:
[09:34:11] EPRT
[09:34:11] IDLE
[09:34:11] MDTM
[09:34:11] SIZE
[09:34:11] REST STREAM
[09:34:11] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[09:34:11] MLSD
[09:34:11] ESTP
[09:34:11] PASV
[09:34:11] EPSV
[09:34:11] SPSV
[09:34:11] ESTA
[09:34:11] AUTH TLS
[09:34:11] PBSZ
[09:34:11] PROT
[09:34:11] 211 End.
[09:34:11] Detected Server Software: PureFTPd
[09:34:11] PWD
[09:34:11] 257 "/" is your current location
[09:34:12] CWD /public_html
[09:34:12] 250 OK. Current directory is /public_html
[09:34:12] PWD
[09:34:12] 257 "/public_html" is your current location
[09:34:12] TYPE A
[09:34:12] 200 TYPE is now ASCII
[09:34:13] PASV
[09:34:13] 227 Entering Passive Mode (216,245,205,66,214,146)
[09:34:13] Opening data connection to 216.245.205.66 Port: 54930
[09:34:13] MLSD
[09:34:13] 150 Accepted data connection
[09:34:13] 3298 bytes transferred. (6.44 KB/s) (500 ms)
[09:34:13] 226-Options: -a -l
[09:34:13] 226 28 matches total

Finally after.. 7 MINUTES

 

[zen-r]

May be of interest if you haven't spotted it ;

http://forums.x10hosting.com/service-alerts/99542-lotus-updates.html

 

[briapv]

This Topic was made earlier then the Lotus Updates topic

 

[zen-r]

This Topic was made earlier then the Lotus Updates topic

I know that.

I was just giving you a heads-up to the latest news just posted, which might affect Lotus users. (as if you haven't already got enough to worry about! )

 

[mattura]

thanks booksgo - I was getting worried my sense of humour had just crossed into the "weird geeky far-too-complicated-therefore-not-actually-funny" zone...

...oh wait, it has!
[slaps self on forehead]