SQL Databases were deleted!

[olavo27]

All the mysql databases/users from my hoting were deleted. What happend?
my main subdomain: megaot.x10.mx

 

[stpvoice]

Not sure. I'll see if I can get someone to take a look.....
It's possible this is related to maintenance on your server today. You may find the problem resolves itself in an hour or two.

Edit:
Do they show in phpMyAdmin?

 

[olavo27]

just chacked the phpmyadmin and my databases are there, but there is nothing on CPanel, and cant acess them from my website.

Cpanel:

There are no databases associated with your account.

There are no users associated with your account.

 

[stpvoice]

Hello

As your databases are in phpMA, then there is no immediate cause for alarm. It looks as though some of the links between the server and cPanel have been broken due to IP changes etc. The information thread here does state that there could be a few further issues.
I recommend you wait until the all clear is given on that thread. If the problem still exists after that, then please post back.

 

[olavo27]

Now its happening something even more weird! It still doesn't show the database on Cpanel, but I when i opened the website everything were working, but some of my users were complaining that they were seeing this msg: "Cannot connect to MySQL database." then i tried to access the website through my 3G internet, and... i received the error msg..., then to check it connected my computer to my neighbor's internet, and guess what? the website were working there (no mysql error msg)... Thats the weirdest think i have even seen on a webhost xD The mysql db only works on some internets hehehe? Do you know what's is going on? Is the migration done? I don't know how it is possible!

Thanks.

 

[stpvoice]

Yes, the migration is still officially in progress. Sorry, I thought I'd posted the news thread before: http://x10hosting.com/forums/news-announcements/153126-boru-server-migration-information-thread.html

What is the exact URL where you were getting the error? I'll take a look for you.

Thanks.

 

[olavo27]

at the main page of the addon domain http://megaot.com ( http://megaot.x10.mx/megaot.com/ ).

Thanks.

 

[stpvoice]

Hmm. It gives me the error too.
As I say, maintenance still officially in progress, but I suspect remote MySQL links have something to do with it.

 

[olavo27]

I know that the migrations in not done yet, but i think every thing is already workig, but im still having a problem..., for some reason im not being able to connect to my remote mysql server, do you know if anything changed about the remote connections?

 

[MaestroFX1]

You cannot connect to remote mysql server(x10 servers).

It is disabled for free users.

 

[olavo27]

since when? Before the migration i could and i was doing... Did it just change?

PS.: Im not trying to connect from another server to x10, but from x10 to another mysql server.