stoli not loading

[higherkeys]

Hi there,

for some reason, our hosting with you on 'stoli' has not been working for a while. I have no problem logging into the normal cpanel on x10hosting, however once redirected to stoli, nothing loads. Our webpage has even disappeared from google searching and we are deeply concerned. Please resolve this issue asap? Could we use a different system other than stoli?

Cheers,
Dominic

 

[descalzo]

http://stoli.x10hosting.com/~highkey/ will get to your site for now.

The problem seems to be that x10 nameservers are pointing to the wrong server. It points this account to 74.63.233.27

Whoever handles this, please adjust the nameservers so they point to stoli, not some server back in Dallas.

I will escalate this to a Support Ticket so someone with the power can fix it. This will close the thread.