stoli outage

[wvolding]

Hello,

For the past several days I have been unable to connect to my site, which is on the stoli server. I see the server update page, but it says stoli's at 100%.

Unless the outage is due to the server's being updated, I have no idea why my site would be off line.

Thanks in advance.

 

[jtwhite]

I think there is a DNS problem. I see your nameservers are pointed to x10hosting but for some reason the IP address of stoli and your site are not matching up. I'm going to escalate this to an account manager who can further assist you.

For staff's reference:

C:\Users\Justin>ping stoli.x10hosting.com

Pinging stoli.x10hosting.com [74.63.233.27] with 32 bytes of data:
Reply from 74.63.233.27: bytes=32 time=92ms TTL=49
Reply from 74.63.233.27: bytes=32 time=80ms TTL=49
Reply from 74.63.233.27: bytes=32 time=62ms TTL=49
Reply from 74.63.233.27: bytes=32 time=66ms TTL=49

Ping statistics for 74.63.233.27:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 62ms, Maximum = 92ms, Average = 75ms

C:\Users\Justin>ping voldingenglish.com

Pinging voldingenglish.com [69.162.76.170] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 69.162.76.170:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),