Strange things are happening.

[joeysep2]

So, there's something up with my public_html folder. It just deleted itself, and everytime I recreate it, it deletes itself within a matter of seconds. I've tried logging into my FTP account to see if that would solve it, and it's telling me that it's not valid- Even though I still see it on my FTP accounts on cPanel. When I try to visit my site (joeysephcodetesting.x10.bz) it gives me a 404 error, even when I haven't typed in anything else.

So, can someone help me with this? Please? Thanks!

 

[Livewire]

I have tried making an adjustment on your account; somewhere in there your public_html folder was erased, which would cause major issues - the "www" folder is actually a symlink to public_html, but with the main folder not existing, anything uploaded to the www folder would immediately disappear, which fits the description of what was happening here. Can you try again to see if it works?

Edit: Wording fix.

 

[joeysep2]

Just did. Is there any way to recover my files, though?

 

[Livewire]

You may be able to use the "R1Soft Restore Backups" option in cPanel to restore any of the older files; unfortunately if they aren't showing as available via R1Soft we won't be able to recover them. The best advice there is to make frequent backups for yourself, and make sure not to erase public_html.

 

[carax10m]

You may be able to use the "R1Soft Restore Backups" option in cPanel to restore any of the older files; unfortunately if they aren't showing as available via R1Soft we won't be able to recover them. The best advice there is to make frequent backups for yourself, and make sure not to erase public_html.

Hey, not sure if this notifies you, but could you please look into my issue I posted? Thanks!