Stuck in Hosting

Joaovictor45

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Good morning.
I would like to request help with my domain's DNS problem. I am dissatisfied with X15.X10 Hosting, I wanted to change hosting, but there seem to be DNS records in the company's system, and not switching to the other hosting because it says there is already a DNS record for this domain, and I am stuck on this hosting, I would like consideration for the support and respect for me personally and more as a consumer.image.png
 
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