While I can understand your frustration at x10Hosting's business model of encouraging users to purchase premium plans by limiting the specs of free plans, we do not tolerate insults of our free hosting support team. All of us that frequent these forums do so on a voluntary basis during our free time in order to help users such as yourself with issues. Is this a perfect system? No. Sometimes there isn't anyone online capable of answering a particular question, or a thread slips through the cracks. However, we try our best, and if you are expecting us to drop our lives to give you 1-hour support responses for a FREE service, then we don't want you here anyway.