subdomain and mail acount problem

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sonicpld

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hello again

seems like now both htpp://yanakiev.org and http://www.yanakiev.org is fine.
thanks to good support here about it...
but now i got some other nasty problem

1st - subdomain do not work
yordan.yanakiev.org is not working :dunno:

2nd - i send a mail trought my old acount ( before change to my domain name ) - this :
sonicpld@yanakiev.x10hosting.com

but it shoud be :
yordan@yanakiev.org

:dunno:

Thanks in advance ,and again thanks for fast problem solving.
 
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Brandon

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#1 - Are you using our DNS servers or DNS servers hosted elsewhere.
#2 - Delete and re-create the e-mail and it should work fine.
 

sonicpld

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doh ...

I deleted , and then recreated my mail, and now it's work ! cool !

anyway - problem with subdomains remain.

here a screenshot of my domain name providers control center - there is not othere options there except theese on sceenshot.
I'm not sure if they are correct. ... :dunno:

dns.jpg
 

Corey

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Have you tried removing and re-adding the subdomain?
 

sonicpld

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yep ... i do it at least 3-4 times, do not work ... :dunno:
here copy of CPanel

yordan.yanakiev.org /public_html/yordannot redirected

please if you can repair it - please enter , and repair it - i confirm that i do not have important data on it to be saved - delete whatever you need to ...

here a copy of
nslookup yordan.yanakiev.org

"*** No address (A) records available for yordan.yanakiev.org"
if this help ...

thanks again for supporting us :)
 
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Corey

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It is because you are not using our name servers to direct your domain.

You need to add an addtional A entry at your registrar for your subdomain with the same IP of the main domain.

-Corey
 

sonicpld

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hey Corey ...

Seems like my Domain name provider was mess the whole things,
i just call them and they sayd that "Something strange has occured with my DNS records" and they fix it...
I did not understood exactly what was wrong, but when their DNS refresh - everything shoud be fine they sayd ...

I'm very sorry for loosing your time with this issue which as it seems was not related to your hosting.

Thanks for helping me with this issue.

... anyway i wana asq next ( maybe stuped ) question , but :
- I have 3 mail boxes created :
2 for my needs and 1 for my brother.
I do not wana my brother to know my hosting acount and password to login in his mail box.
- How he can login in his mail box directly , without login first in web hosting Cpanel ?
 

sonicpld

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emh ....
i've tryed this already , and it's works only for my main e-mail : sonicpld@yanakiev.org ( which anyway i do not have even created )

i can not login with my other accounts , like :
delphi@yanakiev.org

i type the username and password of the account , but it keep teling me:
Login Attempt Failed!

:dunno:
 
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Corey

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Can you create me an Email account and password, then PM me the details?
 

sonicpld

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still can not login in my e-mail with other account - differ tham my main account :tear:

P.S : When i enter with administrator account in my mail - i see other mail's accounts as folders.
Is it correct to be in this way ?
Edit:

------------------------------------------------------------------------------------------

oo lords ...

i finnaly understood how i shoud login into mail server.

I shoud enter full mail address as user name, not short if i enter as user differnt of administrator of hosting.

:lol: cool !

now is cool ! :lol::happysad:
 
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Fedlerner

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If you still need help feel free to re-open this thread.
 
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