Suggestion for when servers are down or upgrading

[apexams]

There have been many times in the last few months in which I've seen my website not loading either because "Connection was reset" or "Connection timed out" or X10 was just upgrading the server. What happens when a user goes to the site and see that it doesn't load. They will not come again. For those of us who actually use X10 for serious purposes and as our main hosting, this is very concerning.

Is it possible to add a sort of customizable html page which states something like "Our administrative department is currently adding new features to the site. Please check back later. Thank You." whenever x10 is updating/upgrading/fixing their servers. This will let visitors know that we are actually a legit site, come back later.

As for the "Connection was reset" or "Connection timed out" problem, is there any way to add a page for this?

 

[Livewire]

Far as I know at least there's not an /easy/ way to add such a page, mostly because when you're receiving that error, the server is in a state where it cannot serve webpages.

Which means it can't even serve a page like the one you're describing; that said I'm not 100% sure what config options and whatnot x10's running, so it's not a bad suggestion, it just might not be possible with the current setup

 

[davearonson]

IWCTW, perhaps the IP could be temporarily rerouted to a different server, one whose sole purpose is to give notice that the real one is undergoing some sort of upgrade/repair/whatever?

 

[lemon-tree]

It would be possible, but that would then require purchasing another server just to host error pages, which seems more than a little wasteful. The alternative would be to use one of the other free servers to do so, but they're already pushed to their limit due to shear number of users and adding all of the traffic from one or more of the other servers would likely be asking too much.

 

[xav0989]

well, the main x10 server could be used for that, but the amount of DNS changes and the time it would take to update would more than certainly undermine everything.

 

[CWeb Creative]

couldn't there just be a redirect instead of a dns change. It just directs to the page on the main x10 server? It could be put up server wide fairly easily atleast with my company's setup it wouldn't be hard.

 

[xav0989]

If the servers are down, they can serve the redirect. This is why a DNS update would be necessary.

 

[micks666]

Anything would be nice as my site is constantly down. I would say its now down more than up. I am again entering another week where its down.

I know its a free service but I am currently getting nothing from my free service therefore making it pointless.

 

[Livewire]

Anything would be nice as my site is constantly down. I would say its now down more than up. I am again entering another week where its down.

I know its a free service but I am currently getting nothing from my free service therefore making it pointless.

Post in Free Hosting when you get a chance; your sub/parked domains are messed up but the account itself is still on and functioning properly.

As for when the server's down, that's the major issue; there isn't a way to serve a page when the server is down, thus there's no way to set up a redirect or anything. If someone's got a solution to this I'm sure the staff would be willing to hear it, but unless you can find a way to serve a redirect without apache (or another web service) running...

 

[shdus1]

Isn't it possible to set up secondary or maybe even more than that in the dns server?

 

[bhupendra2895]

Isn't it possible to set up secondary or maybe even more than that in the dns server?

co.cc supports more than 2 DNS servers, so others might too.But it would only work when top one don't work or goes offline.
Most people's sites are database driven if mysql server fails, nothing works.Luckily there we can set up an error page easily.But in this case it is more complex and costly thing to do.

 

[lemon-tree]

The only way I can think that wouldn't require the DNS to change would be to assign the IP address to a different server whilst the other one is down, but that'd require having a server ready just to accept that IP and send the error pages.

 

[appurox]

very useful information..thank u