Mentioned this on IRC, I did a quick google for "galaxytool super admin" - one of the top few results came up as it requiring 5.1.6 for MySQL. There is no OFFICIAL requirements list, so I don't know how much to trust this, but it apparently requires Triggers.
The cPanel I can see says we're on 5.0.92-50, so it's quite possible we don't have a mysql version high enough to properly support this script. I'd do a bit more looking on your own to see if there's either an older version of the tool available, or if there's a third-party fix that removes that requirement for 5.1.6.