Support request seems to have vanished into the ether.

[spadija]

I submitted a support request about two and a half days ago, which was supposedly escalated to staff, but now I don't have any open support requests in my control panel, and I haven't been contacted since. I just want to make sure that the support system hasn't eaten my request, since to me, it looks like my request was closed without being solved.

My original support request can be found at http://x10hosting.com/forums/free-hosting/117299-site-still-not-up-after-lotus-transfer.html

Could someone please clarify what's happening here? Thanks.

 

[edu2004eu]

Well let's see. In the past 24 hours there have been over 120 help requests.

So my guess is that the staff closed it by accident in all this mess.