Support system is not available for me

[rgmoya]

Dear Sir or Madam,

I can't resolve my suspended account. I tried several times - clicking on "Click here to resolve" link - and I get always the same endless page/window:

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Suspension Details

Your account was suspended by x10Hosting's administration.

If this is a minor offense you may unsuspend yourself below, if not, an appeal needs to be filed.

Your suspension reason is as follows:
You have been suspended for inactivity. it is a requirement that you login to the x10Hosting Portal once every month to keep your account active; posting is never required. You're able to unsuspend yourself immediately via the Portal.
Unsuspension requested. Thank you for your patience (<--endless).
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Besides, I can't send any support ticket through my support request system:

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Tickets

The ticket system can not be used while suspended, please review the link in the header for more information.
You have no support requests.
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Could anyone help me to resolve my suspended account, please? Sorry for the inconvenience.

Thanks in advance.

 

[Livewire]

Hello,

I have processed a manual unsuspension; the account should be fully restored shortly, along with the access to the ticket system.

 

[Sharky]

Moved to Free Hosting.