support ticket submission

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abish

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support ticket

Cron less than every 5 minutes


"3E61BC84B466"

plz help me to set cron 5 minutes and remove my account suspension
 
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xav0989

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You need help to set a cron job to be executed every 5 minutes?

if so, give use more infor such as the path to the file and what the cron does. If your cron simply clears the cache or does something not essential, simply run it at bigger intervals.
 

abish

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i got message that "my account is suspentd"

"my hosting account has been suspended by x10Hosting. The reason for this suspension is listed under your account's suspension report. It is important that you take steps to resolve this issue, accounts suspended for long periods of time are subject to termination."

and i went to x10hosting account management system it shows
"suspension Oct 9 Cron less than every 5 minutes"

and now i cant login to cpanel so that i can modyfy cron jobs.
i need the support that to solve that problem.

i get the "suspension reason code is 3E61BC84B466"
and i am trying to submiting the support ticket


please immediately consider this
thanks
 
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garrettroyce

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I am elevating this to staff attention so that you may work with them on correcting your account.
 
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