Support

[ghsxth]

Could someone help me, I would like to reset my account or delete it to re-create it, I have a file system problem that leaves my domain and website inactive.

 

[ctyrd]

Could someone help me

Need a domain name to the website.

 

[ghsxth]

redlinesolucoes.com

my account id: 66932

 

[ctyrd]

redlinesolucoes.com

I'm getting Wordpress error:

Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

It has to do with WP version, and php version, and an editor plugin.

https://x14.x10hosting.com:2222/ - check php version

The default WP install from softaculous does not have the error. Best to build from there, so you'll know the problem plugin.

 

[ghsxth]

Can you delete my account to recreate it, I have a problem in the system that makes it impossible for me to access the site that you indicated to me to verify

 

[ghsxth]

Timed out!

 

[spacresx]

the problem i see i your wordpress is missing something.
Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
i think this is a wordpress issue.

 

[ctyrd]

Can you delete my account to recreate it, I have a problem in the system that makes it impossible for me to access the site that you indicated to me to verify

Deleting your account is the wrong thing to do.

You should be able to manage your account. Fix the login issue first.

login here: https://redlinesolucoes.com:2222/ (manage WP install)

login here: https://x10hosting.com/panel (manage/domain/go to hosting control)

Restart isp router/modem, clean browser history/cache. All the common issue resolves, before deleting things.